Privacy Policy
Reliant Technologies Inc. (“Reliant”, “we” or “us”) provides this Privacy Policy to inform you of Reliant’s policies and procedures regarding the collection, use and disclosure of Personal Information we receive from users of our websites located under http://www.fraxel.com (the “Services” or the “Websites”).
This Privacy Policy applies only to information about individuals, and if it is provided to us through the Websites or by any other messages that relate to the Websites, regardless of how such messages are conveyed to us (email, telephone, or telefax) (“Personal Information”). We may include links to third parties’ websites, however, we are not responsible for the privacy practices of third parties. We encourage you to review such third parties’ privacy policies prior to using such sites and sharing your information with them.
This Privacy Policy is effective as of November 8, 2007.
We may need to update this Privacy Policy from time to time. If so, we will post the updated Privacy Policy on our Websites. Your continued use of the Websites will be subject to the then-current Privacy Policy. Therefore, we encourage you to check for any changes to this Privacy Policy before you return to the Websites.
How we collect and use Personal Information
As you use the Service, we may collect Personal Information about you as follows:
- Forms: You may choose to give us Personal Information through forms on the Websites, e.g. while signing up for newsletters or emails, or the like. We will use such information for the purposes indicated during the registration process in the applicable form.
- Surveys: You may share information about you or your experiences through surveys that we occasionally post on our Websites. We will use such information to learn about our customers’ needs, and to generate and derive useful data and information about our customer base. Based on such information we may send you marketing materials about Reliant, our products or our third party business partners and their products.
- Browsing History: When you visit the Site, our servers automatically record some of your browsing history. This information may include, but is not limited to, your computer’s Internet Protocol address, browser type, the web page you were visiting before you came to our Websites, information you search for on our Websites and links you click while visiting our Websites. Additionally, referring sites may pass us information about how you got to our site. We use such information to increase our Websites’ functionality and user-friendliness, to generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users.
- Cookies: We may use “cookies” to understand and manage your usage of our Websites, and to generally monitor web traffic routing on the Websites. A cookie is a small data file that will be stored on your computer’s hard disk when you visit our Websites, and then accessed from our server. We use cookies to enable certain features of the Site. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.
How we may contact you
We will communicate with our users through email and our website. You will receive our newsletters if you have signed up for them. We may contact you with information about our products if we think you may be interested in such information. If you no longer wish to receive such communications, please follow the unsubscribe instructions provided in any of the communications.
Disclosure of Personal Information to Third Parties
Please understand that we may share Personal Information with entities that are legally related to Reliant, such as affiliates or subsidiaries. Also, we may rely on third parties to provide the Services you requested:
- we use payment processors to process payments.
- sometimes, we work with further third party companies and individuals to facilitate our Services, to provide the Services on our behalf or to perform website-related services (including but not limited to maintenance services, database management, hosting, analytics and improvement of the Websites’ features).
Sometimes, we have or enter into cooperative relationships with business partners or other entities and share some of the information we collect with them so that they can contact you with promotional and other information.
In addition, in some situations we may need to disclose and transfer information to third parties:
- If required by law, or to comply with subpoenas, court orders, or to defend against legal claims, or to exercise or establish our legal rights.
- If we believe it is necessary to protect our users against illegal activities, suspected fraud or to prevent against such activities, in situations involving potential threats to the physical safety of a person, or in cases involving violations of our Terms of Use.
- In connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
- As stated on our Websites at the time the information was collected.
Aggregate Data
Aggregate Data is the set of information that results when we combine collected data, including browsing history. We may store, analyze and enhance aggregate data. Aggregate data helps us understand how the Services are used or may be improved in the future. We will not use aggregate data for any external purpose, or share them with third parties, without prior anonymizing such data so that third parties may not identify you from what they see.
You may access and modify Personal Information about you
If you wish to withdraw information you entered when you signed up for newsletters, or sent in a survey form, please contact us under privacy@fraxel.com. We may choose to anonymize such information instead of deleting it, except if there is reasonable basis to believe that the information, though anonymized, can still be used to identify you as an individual.
Opt out
You may opt out from our communications to you (such as newsletters, or other promotional material) by using an unsubscribe link, as provided, or by contacting us under privacy@fraxel.com. We reserve the right to contact you with certain administrative messages regarding your use of this website.. You may request us to anonymize, and if necessary delete information about you that is stored on our servers if there is reasonable basis to believe that the information can be used to identify you as an individual; if you wish to let us know please contact us under privacy@fraxel.com.
Safeguards
We use reasonable administrative, technical and organizational measures to protect your personal information from unauthorized access.
Questions and comments
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please email us at privacy@fraxel.com.
